*  Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

对于客户调查结果做出回应并落实相应的改善措施。

*  Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the Restaurant and the satisfaction of Restaurant guests.

以支持和灵活的态度与其他员工紧密合作，着眼于整个公司的成功和公司客人的满意度。

*  Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

以支持和灵活的态度和“团队协作”的精神与其他部门合作。

*  Maintains par stocks of all equipment and guest supplies as required.

按照要求维持所有物品和客用品的标准库存量。

*  Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.

根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料。

*  Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.

向客人呈送菜单，回答客人问询并为客人提供关于食品、饮料及服务的建议。

*  Clears and resets counters or tables at conclusion of each course.

在每次用餐结束后清理台面或餐桌并重新摆台。

*  Fully conversant with all aspects of the Computer System.

完全了解电脑系统的各方面。

*  Computes bill and accepts payment

计算账单费用并收取客人支付。

*  Performs the function of cashier as required.

按要求执行收银员职能。

*  Verifies cash received ensuring only genuine money been collected.

核对收取的现金，确保所收现金都是真钞。

*  Verifies all credit cards presented by guest before to validity of the card.

核对所有客人呈交信用卡，确保所有信用卡都在有效期内。

*  Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

严格遵守财务部发出的关于收银及现金处理的政策和程序。

*  Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.

对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。

Qualifications:

*  Basic food and beverage service skills

*  Basic knowledge of wines and other beverages

*  One year certificate from college or technical school; or three to six month related experience and/or training; or equivalent combination of education and experience.

*  Two years work experience as Service Staff in a hotel or restaurant with good standards desirable.

*  Preferable prerequisite experience in the Hotel, Restaurant or Travel industry.

*  基本餐饮服务技能

*  基本葡萄酒和其他饮料的知识

*  一年的大学或技术学校的证书，或3-6个月相关的经验和/或培训，或等同的学历和经验

*  2年在酒店或具有一定标准的餐厅担任服务员的工作经验

*  基本的首要条件是具备酒店、餐厅或旅游业工作经验

Education/Certifications:

*  Holds diploma/certificate in Hospitality or Tourism Management desirable.

*  有酒店或旅游管理方面的文凭/证书