实习时长起码6个月

Description

• Works extensively with business program management, software and hardware teams as it relates to operations

• Serves as a resource to business teams to ensure day-to-day operations, business analytic insights are meeting expectations

• Supports external partner operations and working to improve the customer experience collectively

• Understand the production support processes and service levels and able to coordinate with the relevant technology teams

• Ability to problem solve and drive customer / partner issues appropriately to their conclusion

• Able to write detailed and clear stakeholder and executive communications regarding operations issues and insights

• Able to develop and maintain ongoing partner communications and reports on “state” of business

Responsibilities Will Include The Following

• Troubleshoots and supports smooth operation of production across internal and external commercial partners

• Supports business objectives from introduction of new features to expansion

• Serves as an escalation point for technical and customer issues

• Fluency in spoken English and written English

Key Qualifications

• Rich internship experience in multinational companies

• Enthusiastic willingness to learn new technologies and spaces

• Strong analytical mindset and fierce attention to detail

• High degree of proficiency on data analysis skills with spreadsheets and presentation tools

• Ability to interact at all levels of the organization

• Strong project management skills and ability to perform tight deadlines with minimal guidance

• Excellent verbal and written communication skills

• Self-starter who works effectively in a fast paced environment and is comfortable managing ambiguity.