East China Counter SGH Representative(客服代表)
2022-12-08 15:33:34 刷新
145-260/天 上海 本科 3天/周 实习7个月
500强实习航运龙头企业
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职位描述:

 

Purpose & general responsibilities of the position:

 

·         Being constant care to the customer and provide second-to-none service under high teamwork spirit

·         Efficient handling of cash collection at counter

·         To maximize profitable business

 

Specific responsibilities of the position:

 

·         Live the APM vision, mission and values

·         Invoice issuance

·         Payment settlement of direct booking shipment

·         Outstanding clearance

·         Clear business email in CM system within promised turn time

·         Clear personal email in Outlook

·         Be the back up in the absence of other counter transaction  executant

 

Measurement / success criteria of the position:

 

·         Your ability to perform within your areas of responsibility as outlined above. This includes but not limited to accuracy and quality of work, quantity of work, problem solving skill

·         Your ability to work within a team as well as independently and your contribution towards ensuring that the best possible financial result is achieved for Company and Principals

·         The measurable results/performance on services which you influence including the profitability of the company towards the local agency budget as well as toward the line Management budget

·         Your ability to achieve targets as outlined in your KPIs

 

Learning opportunities in the position:

 

·         Finance processes

·         Documentation process

·         Commercial awareness

·         Follow the other instruction and assignment by supervisor/manager such as responsibility change, job rotation and etc.

 

Specific requirements for the position:

 

·         Be patient , careful , good temper and manner provide to customers

·         Thoughtful , independent and winning mentality in daily work

·         Drive to perform to best of your abilities and make success for the department

·         Good communication skill

·         Cooperative to internal and external parties

投递要求:
简历要求: 中文 英文
截止日期:2018-07-11
工作地点:
上海歌斐中心
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