You’ll be fully immersed in the day-to-day operations of a hotel. If accepted into this program, you will: • Cultivate customer relationships• Be a champion for innovation within the organization • Get exposure to managing projects & people• Improve processes & pitch new initiatives through your Voyage project• Take on special projects that will draw upon Trainings. You’ll also participate in management meetings and collaborate with Voyage participants worldwide. You’ll be expected to solve challenges, as well as offer ideas and innovative solutions. Many graduates are ready to step into a Marriott supervisory or entry-level Management role right away to pursue your passion and take on new challenges. Voyage participants learn by doing! If you accept into a Rooms Operations Voyager, you are expected to learn from very beginning that includes but not limited to: -Meeting, greeting and providing assistance to ensure maximum guest satisfaction -Answer, record, and process all guest requests, questions or concerns -Liaising with guests, finding out their preferences and updating their Opera profiles -Managing and swiftly resolving guest complaints -Anticipate our guests needs and be able to thing outside the box to create tailored experiences that leave our guests with lasting memories -Take other requirements from your managers Or, being a Food & Beverage Operations Voyager, you will: -Serve food courses and alcoholic beverages to guests -Answer questions on menu selections -Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability -Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen -Check with guests to ensure satisfaction with each food course and/or beverages -Maintain cleanliness of work areas, china, glass, etc., throughout the day -Take other requirements from your managers