工作内容Job description：

1. 回复热线电话/邮件，处理客人咨询，并对来电和文件资料进行系统归档。Answers and responds calls/emails to solve customers' inquires. Documents and logs all contacts and actions into system.

2. 完成团队操作，确保客人名单，餐饮权益及其他系统操作按时录入。Finalize system operations for group, make sure passenger name list, dining and other system action being inserted on time.

3. 登船参观文件许可的申请及其他活动执行的支持工作。Apply visiting pass/support for event operational job.

4. 港口现场支持性工作。Port on-site supports.

5. 协助完成经理/其他同事布置的工作任务。Other tasks assigned by manager/senior staff.

任职要求Requirement：

1. 大学本科或以上学历。University Degree and above.

2. 熟练的中文和英文沟通交流能力，有流利的英语口语和英语写作能力。Good Chinese & English communication skills, Fluent English (spoken and written).

3. 有在酒店/港口/机场的接待实习经验为佳。Experience with hospitality internship in hotel &port &airport is a plus.

熟练操作Microsoft 办公系统Knowledge and skillful in Microsoft Office Programs.