Dell Technologies and Services is a part of the Dell Technologies family of brands.  Dell Technologies and Services is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud. Key Responsibilities  • Acts as a subject matter expert within order management areas. o Be the point of contact to deal with variant sale inquiry for order visibility and delivery. o Consolidate expedite request, prioritize order expedition sequence based on urgency level. o Drive invalid/illegal/EOL order cancellation and recut. o Communicate effectively across multiple teams to drive solutions for better customer experience. • Analyzes data, makes recommendations and leads the implementation of process improvements. o Applies research, information gathering and analytical and interpretation skills to problems of diverse scope. o Interprets generally defined practices and methods. o Recognizes and acts on inconsistencies in data or results and escalates unusual problems. • Assists leadership in overseeing the development and successful implementation of order management process to delight customer. o Works under general direction, guided by objectives of the area or assignment. o Assumes responsibility to improve service, efficiency and quality of work. o Contributes to area by ensuring quality of output. o Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions. o Regularly exercises discretion and independent judgment on business matters. o Involved with local or business specific engagement initiatives in support of broader programs. Requirements  • Drive for results • Good time management • Self initiative • Comfortable with planning and making decisions using sound logic and judgment, with imperfect data • Strong data management and analytical skills • Excellent articulation / communication (written and verbal) • Excellent stakeholder management skills