• Being contact window of customer to deal with orders, customer visit, customer inspection. 做客户订单，客户参观，客户终检与工厂的沟通的窗口 • Execute administrative work with SOP as a base 以SOP为依据，执行日常工作 • Monthly check status of SO and MO of complete unit order before Jeeves closing and supervise other OHs to follow up. 每月关帐时关注SO 和 MO的订单状态，督促其余OH遵守月结规则 • Assist updating ET report every month, 每月上传ET数据 • Check MO big diff and mark orders. 查看MO差异，结束MO • Quote lead time and price calculations 负责客户项目询价询货期 • Focus on KPIs,engaged in applying the priorities (Safety, Quality, Delivery, Cost) 关注KPI指标，致力于维护4个指标（安全，质量，交期，成本） • Develop and optimize SOP when required 提高和优化SOP • Assist QA to handle with Claims 协助质量部门处理投诉 • Be active in problem resolution 致力于问题解决