Role Summary/Purpose : Responsible for the delivery of multiple wing-to-wing processes or a large complex HR process through effective relationships with the internal and external suppliers that administer the process. This will include developing an in-depth, wing-to-wing knowledge of company HR operations systems & processes, identifying and resolving operational issues, and supporting process improvements. Promote “Best in Class” service while working cross functionally with internal teams and suppliers.

Essential  Responsibilities :         

• Manage HR operations for assigned GE biz and lead team metrics delivery, including  - Partner with biz HR team to communicate ongoing delivery, changes, provide value-added consultation and services  - Prevent, mitigate HR risk and compliance issues in daily job via raise out the issues at early stage  - Facilitate employment transaction based on defined operations processes to ensure quality delivery & compliance, including pre-onboarding & onboarding, 1st day introduction, exit process, contract renew, internal transfer, promotion, etc.  - Proactively seek partner/customer feedback to identify areas for process improvement, standardization and productivity within assigned process • Develop strong working relationships with business HR, ensuring effective communication and early identification of requirements and service issues • Participate Ops team initiated projects, e.g. E-tool enhancement,  process/ system review, employee events, etc. • Answer queries and other ad hoc requests • Any other tasks assigned by the leader

Qualifications/Requirements :

• Bachelor degree or above, major in Human Resources, law or related • Detail oriented and strong execution ability • Ability to anticipate and resolve challenges • High energy level with strong customer service mindset & can do attitude • Excellent interpersonal & communication skills • Fluent English in both verbal and written • Good command of PC skills • Intern experience in MNC is preferred