Job Description/职位描述：

1. Excellent verbal and written communication skills.  This includes the ability to explain technical terminology to non-technical end users;

2. Highly self-motivated and directed;

3. Basic network skill;

4. Proficient in troubleshooting Microsoft Windows 7/10 and additionally one or more of the following:

 •Mac OS X

 •Linux

5.Proficient in Microsoft Office Products and client applications required;

6.Hardware and software troubleshooting experience.

The Successful Applicant/理想的求职者：

1. Good verbal and written communication skills with emphasis in customer service, both in Chinese and English language;

2. Perform other duties as assigned;

3.Video conference system support experience like Zoom, Skype, etc.