主要职责:
- 接待进店客人,回答问题,保证积极的客户体验
- 通过热情的交流让客户了解电动汽车行业
- 协助客户购买精品,保持库存充足和整洁
-对现有特斯拉车主提供高质量客户服务
- 及时了解更新行业发展和实践
- 协助开发新的市场宣传方法,销售特斯拉汽车
- 偶尔需要带领客户试驾特斯拉车辆
- 其他职责:根据业务发展需要,完成管理层指定的其他工作
职位要求:
- 出色的沟通和客户服务能力
- 积极热情地参与改变个人交通行业的变革
- 深刻理解并传递业务问题和技术概念
- 的团队意识,
- 能够在晚上和周末工作,有零售行业经验优先 - 持有有效中国驾照,并无不良行驶记录
Responsibilities:
- Welcome walk in guests, answer questions and generally manage the customer’s Tesla experience in a positive way.
- Educate the public about the electric car industry through enthusiastic conversations.
- Assist customers with purchases of apparel and keep inventory full and neat.
- Provide high quality customer service to the existing Tesla owner community.
- Keep up with industry trends and best practices.
- Help to develop a new way to market and sell cars to the community.
-Occasional test drives may be required.
- Other Responsibilities: Perform other related duties as assigned, based on the business need.
Requirements:
- Strong communication and customer service experience required.
- Positive, enthusiastic and passionate about the changes in the personal transportation industry.
- Ability to understand and convey business issues and technical concepts.
- Strong sense of team mentality and reliability.
- Ability to work evenings and weekends in retail environment.
Retail experience is a plus.
- A valid driver’s license and maintain an acceptable and safe driving record are preferred.
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