1. Office admin as well as HR issue

2. User of SIS and basic setup on the SIS

3. Hotline Service SIS scheduling and call management

4. Registering incoming calls from customers in SIS system

5. Support in Hotline service experts to make SIS mission schedules for field service engineers

6. Change mission duration in case of deviation and route planning for missions

7. Monitoring the work report completeness and quality from field service

8. Implementing other quality control guidelines from headquarters etc..

9. Distribute Technical Information and documents(e.g. service news) to Hotline and field service engineers

10. Key Figure preparation and summarize by SIS and report to regions

11. Support to complete the other task assigned from the immediate manager per business requirement

其他要求

1. Academic Background: College or university graduate with bachelor degree

2. Which major preferred: Major in Electrical/Mechanical engineering, automation, material processing, or logistic or foreign trade

3. Working experience: 1-3 years' working experience

4. Knowledge and skills: A couple of years' working experience in a foreign invested enterprise is preferred. Familiar with Windows Office and basic skills in programming is a plus. Strong interpersonal soft skills in handling tough and rude customers on the phone.

5. Language: English CET 4、 6 

6.   Other specific requirements:      Team spirit, hardworking   and self disciplines for following corporate guidelines.   Observe the regulations   on the Employee's Handbook and Code of Conduct of TRUMPF China