Responsibilities: 

·         Coordinate to IT train operator and evaluate training efficiency, assist to prepare the training material, such as user guide, FAQ (translation, adjusting document format, assisting in recording audio/video material, draw diagrams/flow charts, etc.)

·         Assist to / Conduct IT orientation/application system for new interns and new employees.

·         According to the request of the Trainer, create and collect training feedback questionnaires.

·         Participate in application system testing, collection and summary, data cleaning, etc.

·         Organize internal knowledge management website and documents of ER service management team, including email summary, internal training materials, meeting minutes, etc.

·         Summarize the internal work report of ER service management team

·         Other work assigned by the team

Requirements:  

Bachelor’s degree, Degree holder in IT or related disciplines

Self-motivated, able to work independently and under pressure

A good team player with good inter-personal and communication skills

Excellent analytical and problem solving skills

Strong business acumen and sound accounting knowledge would be a plus

Excellent in oral and written communication in English.