IT Assistant/Helpdesk实习招聘-S.J.Grand实习生招聘-实习僧

IT Assistant/Helpdesk

2022-09-29 02:33:27 刷新

150-200/天上海本科 2天／周实习9个月

专业指导跨文化交流咨询公司节日福利接触多

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职位描述：

Job Summary

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

Job Description:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Respond to queries either in person or over the phone.

Write training manuals.

Train computer users.

Maintain daily performance of computer systems.

Respond to email messages for customers seeking help.

Ask questions to determine nature of problem.

Walk customer through problem-solving process.

Install, modify, and repair computer hardware and software.

Run diagnostic programs to resolve problems.

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Install computer peripherals for users.

Follow up with customers to ensure issue has been resolved.

Gain feedback from customers about computer usage.

Run reports to determine malfunctions that continue to occur.

Requirement:

1. Related major; at least 2 days attendance per month;

2. Willing to listen and learn and with tech savvy;

3. Proficiency in English (both written and oral).

投递要求：

简历要求：中文英文

截止日期：2020-11-23

工作地点：

上海市黄浦区广东路689号海通证券大厦1807室

求职中若出现虚假宣传，收取财物等违法情况。请立即举报

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公司简介

S.J.Grand