Job Purpose工作目的：

“To produce computer reports and information as required and to perform general office duties in Cosmetic Department”

“按要求在电脑上撰写报告和信息，履行化妆品部门总务职责”

Key Accountabilities主要职责:

In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:

除遵守连卡佛的政策和程序外，主要职责包括但不限于：

Customer Service 客户服务

 To handle external and internal telephone calls of the store

处理店铺的外部及内部电话

 To handle general customer enquiries and deliver accurate information to customer

处理顾客对常见问题的咨询并向顾客提供准确信息

 To greet visitors and notify relevant party concerned

迎接访客并通知有关方

General Duties 一般职责

 To perform general office duties as required and assist Departmental Sales Manager in office administration

按要求履行总务职责并协助部门销售经理管理行政事务

 To ensure the office equipment are functionable

确保办公设备的良好运行

 To maintain computer records of all stock deliveries, transfers and price tag printing, write off, etc.

维持所有存货配送和转移，打印价格标签、报废等的电脑记录

 To maintain record and reorder of general store supplies e.g. Stationery & non-trade stock requisition

维持店铺日常用品如文具和非贸易存货申请的记录及重新订购

 To handle all computer data input including invoice receiving input or sales report generated as requested by store management team

处理所有电脑数据的输入包括输入收货发票或按照店铺管理团队的要求生成销售报告

 To work with other departments, such as IT and Finance as required

按要求与其它部门合作，如IT部门和财务部

 To handle stocktake preparation work and stocktake processing

为盘点做准备并进行盘点

 To carry out ad hoc assignments

执行临时任务

 To arrange temporary staff payment & staff incentive payout as required

按照要求安排支付临时工工资及员工奖励

 To maintain the petty cash ledger under the supervision of Departmental Sales Manager

在部门销售经理的监督下登记备用金明细账

 To maintain dummy adjustment record

维持样品调整记录

 To monitor the distribution of name badges, uniforms, lockers and staff access card to sales staff

监督向销售人员分发胸牌、制服、储物柜及员工出入卡

 To ensure courier document is completed correctly

确保正确完成快递文书

 To ensure sufficient supply of EGC and VIP cards to BU

确保向部门供应足够数量的电子礼品券及贵宾卡

 To complete administration task of i-leave system, e.g. check supporting document.

完成电子请假系统的管理任务，即检查证明文件

 To allocate name badges, uniforms, lockers and staff access card for sales staff and arrange staff photo taking

向销售员工分发胸牌、制服、储物柜和员工出入卡，安排员工照相

 To arrange returned uniform for cleaning and update the record

为送回的制服安排洗涤并更新记录

Company Culture and Values企业文化与价值

 To fully engage and live by the Lane Crawford Vision, Passion, Learning and Collaboration (PLC) Values, Leadership Code and deliver our Customer Service Promise at all times

充分实践连卡佛愿景，热情，学习，协作的价值观以及领袖守则，并时刻传递客户服务承诺

 To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives

与同事建立协作关系确保达成公司业务计划，部门及个人目标

 To reinforce Lane Crawford Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity

强化连卡佛传承，品牌基因及文化-通过抓住每个机会分享故事及成功经验

任职要求：

思路敏捷，形象气质佳

英语书写能力良好