Responsibility:

Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.

Assists in the analysis and evaluation of application functionality. Documents recommendations to increase utilization of standard application functionality to improve business processes and capabilities.

Contributes to the determination and documentation of optimum application setup and configuration to meet functional requirements and specifications. Configures and verifies application setup and configuration.

Develops expertise in emerging application and solution trends and functionality. Provides functional recommendations for assigned applications and systems.

Contributes to the analysis of potential application solutions, Able to document recommended solutions to address functionality gaps in the application.

Works with vendors to improve application functionality and resolve functionality issues.

Documents and reviews functional, architecture and technical requirements and designs for process owners, business analysts, and architects.

Contributes knowledge and serves as a contact resource for content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed).

Documents functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution.

This is 2 years IT Development Trainee Program.

Requirement:

Skills

Schedule Management - Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.

Scope Management - Manages a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required and only the work required to complete the project successfully.

Project Resource Management - Develops resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively.

Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Education, Licenses, Certifications

College, university, or equivalent degree required.

Experience

Minimal level of relevant work experience required.