Role Summary/Purpose

Responsible for the delivery of multiple wing-to-wing processes or a large complex HR process through effective relationships with the internal and external suppliers that administer the process. This will include developing an in-depth, wing-to-wing knowledge of company HR operations systems & processes, identifying and resolving operational issues, and supporting process improvements. Promote “Best in Class” service while working cross functionally with internal teams and suppliers.

Essential Responsibilities:

•  Manage HR operations for assigned GE biz and make sure best in class metrics and delivery, including

-  Prevent, mitigate HR risk and compliance issues in daily job via raise out the issues at early stage

-  Lead of facilitate employment transaction based on defined operations processes to ensure quality delivery & compliance, including P file management, contract renew, issue certificate, etc.

-  Proactively seek partner/customer feedback to identify areas for process improvement, standardization and productivity within assigned process

•  Develop strong working relationships with business HR, ensuring effective communication and early identification of requirements and service issues

•  Lead and/or participate global, country, and Ops team initiated projects, e.g. E-tool enhancement,

process/ system review, employee events, etc.

•   Answer queries and other ad hoc requests

Qualifications/Requirements

•   Bachelor degree or above, major in Human Resources, law or related

•   Minimum 1 year related HR operations experience

•   Detail oriented and strong execution ability

•   Ability to anticipate and resolve challenges

•   High energy level with strong customer service mindset & can do attitude

•   Excellent interpersonal & communication skills

•   Project management skills

•   Fluent English in both verbal and written

•   Good command of PC skills

Desired Characteristics

•   Fluency in local language and English, with professional verbal & written communication