Responsibility/Tasks: 1.Complaint C-part trace management 投诉中 C 类零部件的追踪管理 2.Complaint investigation info collection with local CSE from install base, as well as HSC 与本地现场服务工程师（CSE）以及 HSC 协作，收集安装设备现场的投诉调查信息 3.Maintain Smartsolve platform to keep the data up to date 维护 Smartsolve 平台，确保数据实时更新 Requirements: 1.English as working language, able to write English emails 英语优秀，可以将英语当作工作语言，能写英文邮件 2.junior college, open to all majors 本科高年级及以上，不限专业 3.studious and circumspective 勤奋好学，谨慎细致 4.At least 4 days per week and half a year in total, available to start before Nov 6th 可以实习6个月，每周出勤4天以上，11月6日前可入职