Customer Service Representative Intern
2022-02-14 09:37:04 刷新
100-120/天 上海 大专 3天/周 实习6个月
好玩好学
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当前职位已下线
职位描述:

Main activities / responsibilities

 

  • Handling phone calls and emails on cruise related inquires by providing high quality and professional service to our guests;
  • Escalate complicated complaint case to Passenger Service Team and reply to guest based on instructions;
  • Be familiar with the operation of internal system and company product knowledge, providing accurate and timely information;
  • Activate account for Costa Club members and provide related information to guest’s inquiry;
  • Lost & Found case inquiry and following up;
  • Other tasks assigned by line manager.
  • Desired Skills & Experience

     

  • Good communicative skills as well as can work under pressure
  • Strong team cooperation spirit and teamwork ability
  •  

    投递要求:
    简历要求: 不限
    截止日期:2020-02-08
    工作地点:
    淮海中路
    求职中若出现虚假宣传,收取财物等违法情况。请立即举报

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