Key Responsibilities: 1. Platform Management: - Assist in the day-to-day management of our e-commerce platforms (Tmall, JD, and WeChat Mini Program). - Monitor and update product listings, ensuring accuracy and consistency. - Collaborate with the marketing team to implement promotional campaigns and special offers. 2. Content Management: - Support the creation and updating of product content, including writing and editing product descriptions, and coordinating with the design team for visual assets. - Help in the planning and execution of promotional campaigns and special events on the e-commerce platforms. 3. Customer Service: - Respond to customer inquiries and resolve issues in a timely and professional manner. - Collaborate with the customer service team to ensure a seamless and positive customer experience. 4. Data Analysis: - Collect and analyze data on sales performance, customer behavior, and market trends. - Prepare reports and presentations to share insights and recommendations with the team. 5. Other Duties: - Assist in coordinating with cross-functional teams (e.g., marketing, logistics, IT) to ensure smooth operations. - Perform any other ad-hoc tasks as assigned by the e-commerce manager. Requirements: - Currently enrolled in a bachelor’s or master’s degree program in Business, Marketing, E-Commerce, or a related field. - Strong interest in the luxury retail industry and e-commerce. - Excellent communication skills in both Mandarin and English. - Proficient in Microsoft Office (Excel, PowerPoint, Word). - Basic knowledge of e-commerce platforms (Tmall, JD, WeChat Mini Program) is a plus. - Detail-oriented with strong organizational and time management skills. - Ability to work independently and as part of a team. - Creative and proactive, with a willingness to learn and take on new challenges.