Main requirements:
1、英语粤语熟练,可作为工作语言,会多门外语加分!
2、一定要细心再细心!毕竟你经手的都是emergency cases
3、本科及以上学历,专业不限,反正你愿意学就有人教你咯
4、有一定的抗压能力,可以handle multitask,同时有良好的沟通能力
Major Responsibilities: 1. Ensure incoming calls are answered promptly, appropriately and courteously. 2. To be the first point of contact for the customers, service providers and colleagues. 3. To document all matters related to each customer assistance service request. 4. To play the role as coordinator role in the course of service delivery to our clients. 5. To ensure adherence to standard Customer Service Standards and Procedures set by Company or Client. 6. Provide quality assistance service solutions to the customers.
Qualification: 1. Bachelor degree and above; 2. Proficient English capability, third language is an advantage; 3. Strong communication skill; 4. At least one year customer service experience; 5. Available to work weekdays and weekends and able to do day and night shifts; 6. Computer literate (MS Outlook, Word, Excel, net portals).
当前职位已下线
为你揭秘各职业的工作内容|薪资水平…
发现不同分类的用户、商品、商家痛点、解决问题、提升服务、促进细分市场发展的运营人员。