To receive check-outs from Front Office and

communicate these to Floor Supervisor.

从前台获得退房信息并迅速告诉楼层主管。

To responsible for the department contract

renew.

负责部门的合同更新工作。

To supervise and assist the work for Order

Taker.

监督和辅助办公室文员的工作。

To handle and log calls from Floor Supervisors

and room attendants for trouble and advises department concerned.  

记录主管和客房服务员遇到的工程问题，并与相关部门进行协调。

To make requisitions from General Storeroom.

准备从总仓领货的申请表。

To handle all incoming and outgoing records.

处理所有进出文件。

To maintain and update room history records.

保持和更新房况记录。

To answer telephone and handle guest requests.

接听电话，处理客人问讯。

To type Housekeeping forms, documents, reports

and memorandums.

打印客房部的报表、文件以及一些行文等。  

To file documents according to established

system.

按照既定系统将各种文件存档。

To keep the concerned Floor Supervisors

informed regarding group arrival, group      

departures and preset up for VIP arrivals.

随时告知楼层主管关于团队的到达、离店、VIP客人抵达等相关的信息 等。

To handle Lost and Found procedure.

处理失物招领的程序

To completed minibar ordering on monthly.

完成每月迷你吧的订购。

To complete monthly minibar inventory work to

assist with Order Taker.

辅助文员完成每月的迷你吧盘点工作。

Complete the department monthly payment

report.

完成每月部门月底付费的报表。

To complete apply for the new SCM code request

完成新增的采购编码的申请

To make purchase requests.

完成客用品的系统采购申请