职位描述

•       Support customer relation management (CRM system) and escalation

•       Support global customer ticket handling, analysis and after sales

•       Support IoT(Internet of Thing) and I4.0(Industry 4.0) projects management

•       Support on IT system ticket information collection and consolidation

•       Telephone follow up for critical ticket validation

•       Work on innovation method for BOSCH operation and support

任职要求

•       Proficient in Microsoft office tools like excel, work, PowerPoint.

•       A good spoken and written command of English and Chinese.

•       Possess strong interpersonal, communication and analytical skills

•       Proactive, fast leaner and able to work independently with high efficiency.

•       Able to work at least 3 days a week for 6 months.