KEY JOB RESPONSIBILITIES/主要职责 ( include EHSS responsibilities)
Support services management (customer service best practices, ticket escalation/de-escalation procedures, wide-scale communication practices, etc.)
Support Infrastructure (project documents management, assist team to support network, IPC and meeting system include audio and video device)
Support regularly server room management
IT best practices (ITIL foundational concepts, project management & reporting, basic knowledge of LAN & Hosting)
KEY JOB RESPONSIBILITIES/主要职责 ( include EHSS responsibilities)
Support services management (customer service best practices, ticket escalation/de-escalation procedures, wide-scale communication practices, etc.)
Support Infrastructure (project documents management, assist team to support network, IPC and meeting system include audio and video device)
Support regularly server room management
IT best practices (ITIL foundational concepts, project management & reporting, basic knowledge of LAN & Hosting)
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