Assist China Quality Lead in implementation of the quality program in designated operations within Air Products China organization.

Ensure that Management System is well established, implemented and maintained in accordance with ISO 9001 requirements, Air Products requirements and also customer requirements.

Support plants in South China to implement and comply with the local law /regulatory (examples: government department’s requirements  cover IPML, SPL (Safety Production License), FPL ( Filling Permitting License) and GMP guidelines.

Lead & coordinate in obtaining ISO9001/GMP/IPML/FPML (Food Products Manufacture License) certifications for any South China sites/plants.

Lead/coordinate in setting up/develop the Management System  for existing IG sites/plants where do not have any Management System set up yet for their sites/plants and also for any new sites/plants. 

Coordinate and participate in 3rd. party audit. Lead follow up actions related non-conformities issued from 3rd. party audit.

Scheduling and carry out internal quality audit for IG sites in China. Coordinate with assigned internal auditors until the scheduled internal audits are completed. Subsequently obtain the audit reports from internal auditors and monitor status of audits and closure of the audit NCRs. 

Responsible for  data  collection,  compilation, trend analysis, generation report for troubleshooting, continual improvement program and KPI’s.

Play the role of Customer Complaints Owner (Z2 in SAP) related to product quality for IG gas business in Air Products Southern China.

Coordinate the IG customer audit in South China and coordinating the resolution of any findings and follow up for closure. Maintain the records of the customer audit.

Coordinate the completion of Customer Survey Questionnaires, Customer specific reporting requests and provide answers to query from IG customers in South China.

Provide timely response to any customer inquiries/queries related to quality.

Coordinate, address and resolve any quality related issues  and also assure customer  satisfaction

Carry periodic site review meeting with operations to follow up any non conformances and/or quality related matters and recommend improvement where necessary.

Streamline the work processes documented in local procedures/work instructions by integrating those local procedures/work instructions within the country or Asia or adopt global procedures if applicable.

Support in auditing supplier upon request.

Play the role of Supplier Non Conformance (Q2) Recorder in SAP for IG business in Air Products South China. Coordinate and followup with buyers for supplier corrective action report replies and monitor until closure the Supplier Non Conformance (Q2) in SAP.

Provide advice and support the line organization in ensuring compliance to documented quality system requirements in all projects and improvements.

Handling continual improvement projects related to quality by integrating quality and CI (Continue Improvement) tools to resolve issues /root causes in a cost effective way.

Carry out quality related training to line organization.

Participate in broader Air Products quality management initiatives to further improve quality and customer focus in Air Products.

Review GMP-LOX (Liquid Oxygen), FG-LIN (Liquid Nitrogen) final release document and signature.