北京Apple Pay Biz Ops招聘实习生

任职要求：

英语听说读写流利，面试需要全程英语；

有数据操作经验，熟悉excel;

需要持续实习6个月以上，越长越好。

办公地点：

朝阳区建国门外大街1号国贸大厦3期。

Summary:

Apple is seeking an experienced business operation program manager to help Apple Pay functionality in Asia. The role will work with Apple Pay existing partners to help them improve Apple Pay user experience, as well as future partners to prepare them ready to get on board. The partners include banks, payment networks, merchants. The role will also need to work cross functionally with Apple Pay business leadership, project managers, business development, product marketing, engineering, merchant and legal teams on multiple tasks.

Description

• Works extensively with business program management, software and hardware teams as it relates to operations

• Serves as a resource to business teams to ensure day-to-day operations, business analytic insights are meeting expectations

• Supports external partner operations and working to improve the customer experience collectively

• Understand the production support processes and service levels and able to coordinate with the relevant technology teams

• Ability to problem solve and drive customer / partner issues appropriately to their conclusion

• Able to write detailed and clear stakeholder and executive communications regarding operations issues and insights

• Able to develop and maintain ongoing partner communications and reports on “state” of business

Responsibilities Will Include The Following

• Troubleshoots and supports smooth operation of production across internal and external commercial partners

• Supports business objectives from introduction of new features to expansion

• Serves as an escalation point for technical and customer issues

• Fluency in spoken English and written English

Key Qualifications

• Rich internship experience in multinational companies

• Enthusiastic willingness to learn new technologies and spaces

• Strong analytical mindset and fierce attention to detail

• High degree of proficiency on data analysis skills with spreadsheets and presentation tools

• Ability to interact at all levels of the organization

• Strong project management skills and ability to perform tight deadlines with minimal guidance

• Excellent verbal and written communication skills

• Self-starter who works effectively in a fast paced environment and is comfortable managing ambiguity.