Job Description

Mission & Main Tasks:

Job Duties:

- warranty claims: handling communication with dealers (prompt answers and prompt parts delivery arrangement); claims filing on line with Ducati Head Quarter and prompt refund of claimed amounts.

-  to cross check of arrival of spare parts and assurance of timely arrival at dealers’ site;

-  to help preparing a reporting system of spare parts/accessories/apparels with monthly visibility of inventory and sales at each dealer site.  

Working Relations:

Qualifications

- Education bachelor degree or technical qualifications are an advantage

- Professional Skills   some previous exposure to after sales environments: focus on warranty is a plus

- Personal Skills Microsoft Office package (excel/word/PPT)

- Language Skills English, Chinese (native)