Are you looking to gain valuable internship experience at an international university? As an IT Client Service Center Intern, you will be the "face" of the campus IT Service Center—welcoming visiting faculty and students, managing equipment resources, and assisting with basic IT issues! No technical background is required; if you are communicative, patient, and detail-oriented, this is a perfect starting point for your career! You will gain valuable experience in an international work environment, enhancing your communication skills, customer service abilities, and equipment management expertise. Responsibilities Equipment Management: Responsible for organizing, tracking, and maintaining equipment (e.g., laptops, cameras, audio devices) and ensuring they are in good condition. Manage equipment borrowing and inventory; proficiently use systems to execute equipment borrowing processes and provide clients with related consultation and support. Front Desk Support and Reception: Assist IT front desk staff in receiving visitors and providing basic IT support (e.g., Wi-Fi connection, device usage). Client Request Handling: Record and categorize client technical requests, promptly forwarding them to technicians to ensure timely follow-up and resolution. Team Collaboration and Support: Participate in other support tasks assigned by the IT department and assist the team in completing related duties. Requirements Undergraduate or graduate student; all majors are welcome (English or management-related majors preferred), with or without a computer science background. Fluent in English (written and spoken); proficiency in Mandarin is a plus. Strong communication and collaboration skills, with excellent customer service awareness. Proactive, capable of multitasking, and able to adapt to a dynamic work pace. Familiarity with Microsoft Excel and Word is preferred.