Responsibilities:

·         Assist After-Sales Service & Quality team in China to improve the operational performances at stores

·         Analyze to meet targets, objectives & needs, also to alert quality issues by using internal systems and data

·         Help launch new system migrations as well as upgraded services

·         Support the team in day-to-day administrative tasks and activities

·         May perform additional projects upon request

Requirements:

·         Passions for delivering Retail Excellence to the clients as a part of After-Sales Service & Quality team

·         Fluent in in both written and oral English

·         Proficient with MS Office i.e. Excel (PIVOTTABLES/VLOOKUP etc) PowerPoint, and Word

·         Excellent interpersonal and communication skills with flexibilities

·         Strong sense of responsibility, detail oriented and high teamwork spirit