PURPOSE AND OBJECTIVE SAP Digital Business Service protects
customer's investment and enables continuous improvement. Established in 2004,
Solution Operations Support China is playing an important role within SAP
Active Global Support and has since become the fastest growing location
globally. With our help, customers can manage the technical quality of their
solution landscapes and adapt their existing SAP solutions to the ever changing
market conditions and business requirements. With our global delivery model,
CoE from China are helping our top global customers in Asia Pacific, Europe,
U.S. and Latin America. During the past years, we have achieved excellent
business results and received high customer recognition.
EXPECTATIONS AND TASKS
Support local and
international key accounts through whole lifecycle of projects by
delivering onsite and/or remote services, e.g., business analysis, risk
assessments, technical and functional business process improvement, and
system operations. Ability to write technical
design specifications based on functional design specification according
to customer requirements. Testing and debugging of
applications based on test cases. Manage critical customer
situations. Participate in onsite and
remote service delivery for customers in Asia Pacific, Europe, U.S. and
Latin America.Optimize SAP solutions
through continuous improvements over a product’s lifecycle.Deliver knowledge transfer
sessions to SAP employees and customers.EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Bachelor degree or above in
major of Computer science, Software engineering, and IT related.Be able to communicate in
English. Detail-oriented, excellent
analytical skills and effective problem solving skills. Strong and convincing
personality for interaction with customers. A real team player with
initiative and 'can do' attitude who learns and adapts quickly in an
international environment. Being able to work under
pressure, in critical situations and under tight deadlines. Enjoying working in a
diverse cultural environment; open minded and culturally sensitive. WORK EXPERIENCE
Internship