About this Opportunity Join Ericsson's dynamic Technical and Solution Sales Support team and play a pivotal role in driving business success. What You Will Do - Build Knowledge-Based Chatbots:** Develop and integrate AI large language models (LLMs) to create professional Q&A chatbots for product knowledge. - Implement RAG (Retrieval-Augmented Generation) Framework:** Design, build, and manage a local knowledge base that supports advanced online knowledge Q&A services. - Leverage AI Tools:** Introduce and integrate advanced AI platforms, such as GenAI Playground and ELI, to optimize daily operations and enhance efficiency. - Analyze Current Workflows:** Conduct in-depth assessments of existing workflows to identify and recommend AI-driven improvements. - Develop AI Use Cases:** Collaborate with cross-functional teams to explore and prioritize high-impact AI use cases aligned with business objectives. - Create AI Solutions:** Utilize APIs and programming skills to design and implement tailored AI solutions that support Ericsson’s strategic goals. Our Project Focus Our project focuses on building, managing, and enhancing a local knowledge base and online Q&A service by integrating large language models (LLMs) using the Retrieval-Augmented Generation (RAG) framework. What You Bring - Educational Background: Pursuing or holding a Master’s degree (or higher) from a top-tier university in Computer Science, Artificial Intelligence, or related disciplines. - Technical Proficiency: - Skilled in Python programming. - Hands-on experience with OpenAI APIs and integrating large language models (LLMs) using the RAG framework. - Analytical Acumen:Demonstrated ability to assess complex workflows and pinpoint opportunities for AI integration. - Project Experience:Prior experience with knowledge base construction and deploying AI-drive chatbot solutions is a strong plus. - Strong Communication Skills: Effective written and verbal communication to collaborate with team member.