ISR/CSR Intern Job Description

Responsibility:

1. Responsible for Quotation Creation, FOS Creation, Order Entry/Order acknowledgement and SPR coordination.

2. Support on customer service requests, demand communication, clients management, etc.

3. Responsible for internal service support and complete other tasks within the duties assigned by supervisor.

Requirement:

1. Have a strong sense of communication and be willing to engage in customer service work.

2. Undergraduate or postgraduate students with business, marketing or English related majors are preferred.

3. Have a good command of English and Microsoft.

4. At least 3 days a week, full attendance is preferred.

工作职责：

1. 协助负责报价，FOS，订单输入/确认，SPR协调。

2. 协助负责客户的服务请求、需求沟通，事件管理等客户支持工作；

3. 负责内部的服务支持并完成上级交办的职责内其它工作。

任职资格：

1. 具备较强的沟通及服务意识，愿意从事客户服务工作，管理类、市场类或英语相关专业优先考虑；

2. 本科或研究生在校生为佳，能够提供充足的实习时间，一周至少能出席3天以上；

3. 英文能力佳，可进行书面沟通，熟练运用office 软件。