Responsibilities

-          Handle daily communication among couriers (mostly DHL and UPS), internal departments (Account Managers, Customer Service, Production) and external Partners in the APAC region using a ticket management tool;

-          Assure a high level of service both on the time as well as on the quality of the responses;

-          Execute daily procedures and manage daily work flow optimizing processes when necessary.

Profile

-          Organized, proactive and never give up attitude when solving problems;

-          Customer oriented;

-          Capable of working under pressure and deliver in the agreed deadlines;

-          Fluent English is mandatory.

Feel you are exactly the one? Email Ruby  with your latest resume and try to get this great chance to step into E-commerce Operations!