Responsibilities - Sales Order Entry • Ensure good document control • Customer order processing in SAP • Generate standard sales orders. • Follow the credit approval process • Order Acknowledgment • Follow up the production progress by customer’s delivery schedule • Contract management • Responsible for both internal & external customers for any related order issue - Reports Tracking maintenance • Daily Booking, Revenue, Inventory, Backlog Report • Weekly Open Order Report • Weekly Backlog Revenue Forecasting Planning • Monthly Performance Report - Customer Connect Program • Complete the training on time and actively utilize it in future customer service delivery • Achieve the differential customer service SLA • Increase customer interaction per regular MOS You Must Have • Fluent in English and Korean; • Strong organizational skills with a high level of self motivation and adaptability in a fast changing environment. • Customer focused mindset with the ability to work effectively with diverse global customers. • Proficient in Microsoft Office; knowledge of SAP is an advantage.