Globalization Services (GS) – SAP Language Services (SLS) is responsible for translating all SAP products worldwide, including Corporate Content collateral and Global Marketing. SLS outsources the majority of its translation work to small and midsize translation service providers (also known as Language Suppliers). Internal SAP employees at SLS support this outsourcing strategy by providing a range of technical infrastructure and tools, planning information, quality guideline, and monitoring to enable Language Suppliers worldwide to deliver translation of nearly 40 languages.

We are looking for two (2) under graduate or post graduate students that would like to learn about and gain localization (focusing on language services) experiences through internship program at SAP. The internship would last 6 months, as minimum, with option to extend to one (1) year. 

In your role, you will be working to provide operational support within the SAP product translation delivery teams. The teams in China handle translation requests of software User Interface and documentation for ERP, SET (Scale Enablement and Transformation), and SME (Small & Medium-size Enterprises) products. The service teams are located at major hubs in Canada, China, Germany, Ireland and Japan. You will work closely with the teams in China and Japan. In addition, you may have project-based opportunity to cooperate with SLS colleagues worldwide.

Objectives:

1. Learn SAP software localization process – focusing on languages
2. Support daily work of languages production and delivery, as well as, processes simplification and automation
3. Create and/or maintain process documentation related to production, delivery, and maintenance of languages
4. Perform spot-checks in translation systems to ensure quality of services delivered by language suppliers
5. Dispatch language related issues reported through central repository system by SAP customers or SAP internal product development teams to responsible SLS colleagues located in major hubs
6. Monitor and process requests reported through central repository system by SAP language suppliers worldwide

Requirements

1. Have education background in Engineering, Computer Science, and/or Information System Management with a strong logical thinking ability
2. Business level oral and written communication skills in English
3. Good MS Office-skills (PowerPoint, Word, Excel, Access and Outlook)
4. Presence of at least 4 days in office needed, preferably Monday, Tuesday, Wednesday, and Thursday

Desirables

1. Team work spirit
2. Fast learner and strong customer centric attitude
3. Have high sense of responsibility and be detail oriented
4. Agile, good at doing research, have the ability to solve problems alone
5. Self-organized, can finish daily assignment without reminders
6. Good skills on Excel & Excel VBA is a plus
7. Experience on SDL Trados Studio 2014/2015 is a plus.
8. Experience on Simplified Chinese translation and quality review is a plus.