Application Support
2022-10-13 17:30:53 刷新
100-150/天 深圳 本科 5天/周 实习2个月 提供转正机会
可转正实习
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职位描述:

COMPANY PROFILE

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide from more than 747 offices in 42 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values based on integrity, excellence and giving back. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. 

Morgan Stanley Investment Management (MSIM) is the investment management division of Morgan Stanley. MSIM strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to our diverse client base, which includes governments, institutions, corporations, and individuals worldwide.

Morgan Stanley Huaxin Fund Management Co., Ltd. (MSHF) is a Sino-foreign joint venture fund management company in which Morgan Stanley is the largest shareholder.   Headquartered in Shenzhen, with branches in Beijing and Shanghai, MSHF provides an array of professionally managed funds for China investors, including fixed income, actively managed equities, fund of funds and separately-managed accounts, with a goal to meet investors’ needs for asset allocation, risk management and investment returns.  

About MSHF Technology:

MSHF technology division is undergoing a fast digital transformation, focused on building a first class IT system to support business growth and improve efficiencies. We’ve introduced advanced Agile methodology and framework for our software development and are migrating our technology stack to more popular distributed technologies. We continue to encourage innovation and the exploration of new technologies that would gain competitive edge to the business.

JOB SCOPE / RESPONSIBILITIES:   

MSHF is looking for an Application Support specialist who are responsible for fixing application and system problems or any incident that is disrupting the application service that business users depend on. This is an opportunity to learn leading edge technologies and grow your career. You’ll get to work in a small team of high energy and creative technologists. We offer a variety of training programs for learning and development, whilst supporting you to become an expert in the China asset management industry.

RESPONSIBILITIES:

·         Responsible for monitoring and responding to user submitted tickets

·         Troubleshoot and escalate alerts that cannot be resolved to appropriate section

·         Prioritize and handle service requests and incidents

·         Progress issues and provide relevant information for troubleshooting or for clarification

·         Identify opportunities for process improvement and contribute to departmental initiatives

·         Assist in improving and documenting the technical processes

·         Work collaboratively with BU and IT system owners on change requests, managing issues and establishing priorities

·         Handle late night and weekend emergency support as required

·         Perform daily health checks of the applications, scripts, and infrastructure

·         Assist in installing, configuring, and administering application servers

REQUIREMENTS:

  • Major in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, Software Engineering
  • Some computer program skill in HTML5/CSS3, Java, Python, SQL database
  • Experience on some open source products, like Spring framework, Tomcat, Linux
  • Good GPA (3.6/4)
  • Good communication and interpersonal skills
  • Good English skill (Speaking, Writing, and Reading)
  • Nice to have: Cloud experience, Mobile development experience, analytic skill, UI development experience
  • 摩根士丹利华鑫基金校园招聘

     

    摩根士丹利华鑫基金管理有限公司是一家以摩根士丹利为第一大股东的中外合资基金管理公司。摩根士丹利华鑫基金(MSHF)总部位于深圳,在北京和上海设有分支机构,为中国投资者提供一系列专业管理的基金,包括固定收益、主动管理股票、基金组合基金和单独管理账户,旨在满足投资者对资产配置、风险管理和投资回报的需求。

     

    应用程序支持岗

    工作范围:

    MSHF正在寻找一名应用程序支持专员,负责解决应用程序和系统问题,或任何中断业务用户所依赖的应用程序服务的事件。这是一个学习前沿技术和发展你的职业生涯的机会。你将在一个由高能量和创造性的技术专家组成的小团队中工作。我们提供各种学习和发展培训计划,同时支持您成为中国资产管理行业的专家。

     

    工作职责:

        1、负责监控和响应用户提交的问题

        2、对无法立即解决的问题进行故障排除并上报至相应级别

        3、对请求和事件划分优先顺序,并依次着手处理

        4、推动问题的解决流程,及时提供相关信息供故障排除和用户知情

        5、积极发现运维流程改进空间,以支持部门整体改进

        6、协助改进技术流程,并编制有关文档

        7、与业务部门和IT系统负责人合作处理变更请求、管理问题和确定优先级

        8、根据需要处理深夜和周末紧急支援

        9、对应用程序、脚本和基础架构执行日常运行状况检查

        10、协助安装、配置和管理应用服务

     

    任职要求 :

       1、计算机科学、计算机工程、电气工程、信息技术、软件工程等专业应届毕业生

       2、具备一定的计算机编程技能,如HTML5/CSS3JavaPythonSQL Server

       3、对开源生态软件有一定的了解,如Spring frameworkTomcatLinux

       4GPA得分良好(3.6/4

       5、良好的沟通和人际交往能力

       6、良好的英语能力,包括口头交流与阅读书写

       7、有云计算经验、移动开发经验、分析技能、UI开发经验者优先

  • 投递要求:
    简历要求: 中文 英文
    截止日期:2021-04-26
    工作地点:
    深圳市福田区中心四路1号嘉里建设广场第二座第十七层 收起地图
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