THE ROLE Assisting in the daily work of the IT Department, Check and maintain general hardware equipment. Ensure Office and shop hardware devices run smoothly. 协助完成IT部门的日常工作，检查和维护一般硬件设备。确保办公室和商店等硬件设备运行平稳。 RESPONSIBILITIES Daily check control room Servers, UPS, Network devices status and keep record. 每日检查控制室服务器，UPS，网络设备状态并填写记录。 To responsible for the IT hotline calls and record user’s request or enquiry. Provide Help Desk or onsite support for office and Shop user. 负责接听IT热线并记录用户的需求或咨询。为办公室和店铺内用户提供远程或者现场技术支持。 Handle PC and printer simple hardware issue etc.  处理PC和打印机等硬件设备常见故障问题。 Extract and analysis sales report from DB. 从数据库中提取和分析销售数据。 ABILITY university student or graduate student major in computer or related 计算机专业或相关专业在校大学生 Familiar with Windows system and common problems, proficient in office software 熟悉Windows系统及常见问题，熟练使用office办公软件 know about SQL Server, Oracle database is better 了解SQL Server, Oracle数据库当然更好 Good communication, teamwork 良好的沟通，团队协作