1.通过邮件、电话的方式和韩国客户沟通，提供售前售后的相关信息咨询；  Getting Korean customers’ inquiries and providing solution by call and e-mail  2.协助客查询订单的更新处理，处理一般投诉。Communication among partners to solve problems        任职资格 Requirements：     1.精通韩语；  Proficient in Korean；  2.熟练掌握办公软件，会使用 Word、Excel 等办公软件与邮件收发； One who is skilled at MS office;  3.有较强的客户服务意识；  One who is willing to render affectionate service to others;  4.有较好的沟通能力，有呼叫中心客服相关工作经验者优先；  One who wants to be professional service provider with refined words and precisely intended tone of voice skill;  5.如是韩国永驻权，则需要是本科学历同时有两年相关工作经验；  Korean should has bachelor’s degree and at least two years experiences in service related fields.      重要福利 Important Benefits：     1.办理工作签证（外籍）；  Working Visa (Expats);  2.绩 效 奖 励 ； Performance rewards;  3.加班时间按照劳动法规定支付加班工资，国定假日上班支付三薪； Overtime hours shall be paid in accordance with the labor law;  4.定期组织员工活动/聚餐等；  Regularly organize staff activities/dinners, etc.  5.公司发放节日福利；     Holiday benefits;  6.员工均享有带薪年假，带薪病假； Annual leave and sick leave；  7.公司配备国际化专业培训团队，定期组织培训；  The company is equipped with an international professional training team and organizes regular training;  8.公司配备完善的绩效考评体系，公平公正的奖金发放制度，合理的调薪/晋升机制；  The company is equipped with a complete performance appraisal system, a fair and equitable bonus payment system, and a reasonable salary/promotion mechanism;  9.推荐员工伯乐奖； Reference bonus;  10.每年根据业绩享受调薪，每年有晋升机会。  Annual salary adjustment based on performance and promotion opportunities      工作地址：     浦东新区张江高科