Key Responsibilities:

All key responsibilities of a cargo operator:

Supervise execution of standard cargo processes performed at Global Service Center for assigned vessel calls

o   Backup SCEM tasks/maintain learning log

Facilitate and optimize cargo flow

o   Check transshipment connection/Clear longstanding

·         Monitor Cargo operation progress during vessel berth

o   Monitor TOMS

Execute cargo contingency plan

o   Cut & run/Omission/Phase in & out/Slide & tandem plan/Swap/Act per contingency checklist

Handle cargo related exceptional requests per SOP and authority matrix.

o   Rolling/Call back/Load list update (last minute)/COV/COD/hold/Ad-hoc deadline setting/Code register/Mal-functional reefer/DG segregation/Cargo leakage/Early gate in/Late gate in/other exceptions

Verify exceptional handling cost quotation and confirm expense under SOP and authority matrix

Feedback enquiries and share cargo execution relevant information to commercial desks

Coordinate vessel stowage planning and cargo operation on VSA partners vessels

Exercise cost leadership and implement process improvement 

o   Implement cost saving/automation project / Maintain cost saving log as well as PONC log

 

Implement MLOS standard work and promote public information sharing platform

o   Stand-up VMS update/Late gate & COV application maintenance / Maintenance of load list update on portal

·        Attend dynamic operations duty in case business requires

Act on other tasks assigned by cargo execution manager

Requirements for the position:

Value of integrity and uprightness

Accountability, proactive attitude and constant care

Open minded to standardization, process improvement and cost saving

Stakeholder interaction skills

Familiarization with SCEM process

Command of operation systems