以下是职位描述： Essential Duties & Responsibilities - Procuring and ordering any needed hardware/software requirements. - Be present and available for major meetings to ensure equipment works properly - Work closely with the other IT groups to provide first line technical support, ensuring assigned calls are responded to, diagnosed and resolved swiftly and effectively in line with operational level agreements and service level agreements. - Test any new major rollout with other IT groups. This is either approve or disapprove any change that could mean downtime for Executive Staff. - Work closely with our video conference provider to aid in the planning and support of high level video conferences - Work using own initiative and work within a team environment. - Maintain an up-to-date level of knowledge with regards to technology - The role holder would be expected to develop a comprehensive knowledge of the company’s business plans and organization, including key users of technology and their needs. - Document actions, alterations and procedures to ensure an accurate and accessible record of the current state of the system. - Assist other members of the team when appropriate to complete tasks in the necessary timescale. - Keep abreast of trends in technology and its application to understand current best practice, possible alternative solutions and to support problem solving. - Manage own time to fulfil tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by manager. - Ensure technology supports meets the customer requirements as defined in the Service Level Agreements. - Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality). - Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. - Maintain discretion and confidentiality in all areas pertaining to the IT systems. - May perform other duties and responsibilities as assigned.
Education & Experience Requirements 岗位要求： - 0-2 years experience in PC building, rebuilding & maintenance. - Good communicaton, service orientented attitude, customer focus, sence of urgency, professional demeanor, time managements skills, anaytical thinker. - All Microsoft apps/utilities. - Provide on call support .