Customer Service Engineer(保定)
2026-08-26 14:29:03 刷新
120-160/天 保定 本科 3天/周 实习6个月
世界500强德企实习经历
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职位描述:

Job Description

▪ …Establish a trusting relationship with the customer’s plant engineering, line operators, quality departments, logistic departments and customer’s service organizations. Establish a trusting relationship with the customer,                                                                                                          

▪ …Manage the specific  customer locations with proactive visits at a frequency agreed by the customer                                                                                                                                                         ▪ …As a direct contact and response person  to customer’s complaints.                                                          ▪ …Provide quick and accurate feedback  for customer complaints, Drive plants provide 8D report to customers with 4weeks, ▪ …Deal with Continental’ s  “0”Km and field warranty return issue at customer site, ▪ …Register 0km and field returns parts in the CQTS and coordinate the part transfer to Conti Plants ▪ …Establish close work interfaces with the plant customer service functions                                                                                        ▪ …Join pre-analysis / pre-selection at the customer warranty return centers, resulting in reduction of part returns and related costs                                                                                                                                                                              ▪ …Negotiation of Technical Acceptance Factors ▪ …Define matrix for Weekly /monthly report and include all of Customers and CSE information ▪ …Collect the quality information from Customers and fill out the weekly/monthly report ▪ …Tracing weekly/monthly report  and updated quality issue information into CQTS ▪ …Support Safe Launch Activities at customer’s facilities. ▪ …Coordination of sorting, rework or re-flash actions at our customer facilities and implementation of immediate actions at the customer sites to minimize customer disruption ▪ …Support of product changes, customer plant trial runs and other engineering runs post Job
投递要求:
简历要求: 中文
截止日期:2018-04-08
工作地点:
河北省保定市
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