About the opportunity: You will be part of the local credit Claims team and gain hands-on experience in B2B credit insurance claim handling. You will learn how a global insurance leader manages its local credit process, support our claim experts in daily tasks, and contribute to delivering high‑quality service to our clients. Responsibilities: • Support client communication and documentation collection • 协助与客户进行基础沟通，收集理赔所需的材料 • Assist with system data entry and documentation maintenance • 协助理赔系统信息录入、资料整理与更新 • Support handling of small claims and follow-up • 协助理赔专员处理小额案件，包括案件进度跟进及基础审核 • Prepare claim-related reports and provide administrative support • 制作相关报告、整理档案，为团队提供日常行政协助 • Assist with company/ credit team projects when required • 根据需要参与公司或风控部门专项项目或流程优化任务 A successful candidate should be: • Bachelor’s Degree or above; law or related majors preferred • 本科或以上学历，法学相关专业优先 • Detail-oriented with strong learning capability • 细致认真、学习能力强 • Good communication skills and a collaborative mindset • 具备良好沟通能力和团队合作精神 • Fluent in English & Chinese • 具备良好的英文及普通话工作能力 • Availability of at least 3 days per week; longer internship preferred • 每周至少实习3天，长期实习者优先 • Experience with AI tools or related projects is a plus • 有使用AI工具或参与相关项目经验者优先