Desktop Management mainly handles service requests on SCCM. SCCM is a product from Microsoft to maintain enterprise PC clients in a group regarding system imaging, software deployment and patching release. SCCM is also responsible for integrated setup of PC clients, e.g. GPO, trust sites, etc. Desktop Management is Tier 3 supporting team to perform troubleshooting when front line team has no knowledge on the backend of client operation systems.
A relevant IT bachelor degree.
Comprehensive and knowledge of computing processes and technology including, servers, gateways, communications equipment, workstations, software and hardware and associated diagnostics and tools.
Comprehensive PC literacy.
Skills in VBScript and/or PowerShell, Group Policy, SQL language are plus.
Ability of English communication both in oral and written.
Able to work independently.
A bachelor/Master degree in IT field. Good grades are pluses.
Good skills on English, both spoken and written.
Take an active part in many kinds of activities, character cheerful & passionate & talkative.
Be interesting in IT and virtualization, and can learn fast.
Be able to work hard and independently under pressure.