Responsibilities岗位职责： - Assist in the installation, configuration, and maintenance of computer hardware, software, and networks. 协助安装、配置和维护计算机硬件、软件和网络。 - Provide technical support to end-users, troubleshooting hardware and software issues. 提供技术支持，排除硬件和软件故障。 - Help maintain and update IT documentation, including user guides and manuals. 协助维护及更新 IT 文档，包括用户指南和手册。 - Assist with the management of IT inventory, ensuring all equipment is properly tracked and maintained in system. 协助管理IT部的设备，确保所有设备在系统中得到适当跟踪和维护。 - Support the IT team in various projects, including system upgrades, network improvements, and other initiatives. 援助IT 部开展的各种项目，包括系统升级、网络改进和其他计划。 - Conduct routine checks and maintenance of IT systems to ensure optimal performance. 对 IT 系统进行例行检查和维护，以确保性能良好。 - Respond to IT-related inquiries and provide timely and effective solutions. 回复并记录与IT相关的问题，并提供及时有效的解决方案。 Requirements岗位要求： - Currently pursuing a degree in Information Technology, Computer Science, or a related field. 目前正在就读信息技术、计算机科学或相关专业学位。 - Basic knowledge of computer hardware, software, and networks. 具备计算机硬件、软件和网络方面的基本知识。 - Strong problem-solving skills and the ability to troubleshoot technical issues. 具有较强的解决问题技能和排除技术故障的能力。 - Excellent communication and interpersonal skills. 良好的沟通表达能力。 注：该岗位要求全职实习至少9个月，非暑期/寒假短期实习。