工作职责 Support Regional IT Officer on ?Offer good & timely support for the end users to solve the issues/requests ? Manage the running of a proper server room; interact with the local IT vendors Main Responsibilities ? Perform Incident Management - First line support for Office Users ? Provide remote support via telephone, email & the internet where applicable ? Maintain a clear line of communication and visibility of workload with the main IT office, based in Stockholm; ? follow global standards, policies and procedures 任职资格 ? Good written and spoken English ? Interests in IT function ? Basic IT knowledge is a plus