IQS Project: IQS (Initial Quality Survey) by JD Power,是一个针对购车者不满的调查,每年进行3-4次。这个结果反映出宝马汽车从设计到售后全过程中产生的问题,找到改进的办法。本部门IQS组负责针对这个报告中呈现的问题,与公司内部相关的责任部门进行解决,是宝马进行市场营销和售后改进的一个重要环节。商业发展部是宝马战略决策层背后一个核心部门,掌握大量市场信息和消费者,需要和全公司各个部门进行沟通和联络。
Responsibilities: Monitor and follow up of relevant targets for IQS Monitor and support the agreed IQS measures Organize and participate various IQS meetings and prepare the Minutes of Meetings Administration tasks related to business requirements Support the line manager and the IQS working team
Knowledge/Skills/Competence: Fluent in Chinese and English Microsoft Office and Outlook Technical understanding Communication and organization skills
Persistent
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通过参与客户合作谈判、制定协议、制定商务解决方案,开拓客户渠道和资源,帮助公司与客户建立深度合作关系的人员。