Requirements:
1.CET-6,good English communication skills both in
writing and oral.
2.HR and training admin background preferred,English major
would also be our option.
3.Prefer to stay in a foreign company for
self-development,especially have basic knowledge about BPO and Accenture
Delivery.
Job Description
1.Faculy&Learning Coach Scheduling Sends out
communications to the help the faculty prepare to teach.
Escalates any
faculty non-assignment/unavailability or drop out cases to the L&T
team.
Analyzes the demand
to supply gap for Faculty and Learning Coaches by mapping the requested session volume (timelines) to
certified faculty pools.
Maintains the master
Faculty database.
Supports the Faculty
accreditations process for internal and external Faculty.
2. Venue Sourcing
Sources venues for
all sessions.
Leverages the appropriate teams for external venues (including catering, AV equipment, podium
set up, etc.) as needed.
Follows Regional
Learning Center procedures when leveraging hotels that provide substantial
learning venue space to Accenture.
3. Material Fulfillment
Manages the sourcing of materials required for the sessions
including note pads, pens/pencils, other stationary, water bottles, Accenture
brand materials, course materials, etc.
Handles email confirmations after the orders are placed and
provides status updates as needed.
4. Onsite (Logistics) Support
Generates the attendance
list.
Manages registration
counter.
Collects and
collates participant attendance and feedback.
Places requests on
the SAFE tool to manage faculty access to the training venue (internal).
Coordinates the
breakout sessions.
Performs pre-session
check on the day of the training such as faculty availability, logistical
setup, etc.
Observes, escalates
and coordinates issue resolution during the session. Keeps the L&T team
members posted.
Performs session
start and completion updates.
5. Training Communication
Invites
Logistics
information
Session information
with final recording links
Instructions to
extract evaluation reports
Reminders
Cancellation
notifications
Maintains an
inventory of previous communications and standard communications templates to
be reused for future sessions.
6. LMS Administration
Set up the
registration link in mylearning system.
Process the
individual or team enrollment in mylearning system.
Process batch
completion in mylearning system.
7. Reporting & Analytics
Session evaluations
and enrollment reports
Financial charge out
(local training) reports
DTE specific (local
training) reports – daily, weekly, monthly, etc.
Custom reports (as
required)
8. Supplier Support
Creates purchase
requests for Suppliers related to approved sessions and/or the supplies needed
in the normal conduct of sessions and tracks the associated approvals.
Tracks the status of
purchase requests along with alerting the Session Planners regarding high risk
delays.
Makes purchase
request amendments and posts changes to actual services/products delivered by
Supplier on the advice of the L&T members.
Supports the
Supplier selection process and the invoice approval process.