Report to  Quality & Process Controller

General Responsibilities:

Assist Quality & Process Controller to conduct controlling routine task & data quality check including general data quality for overall China and for specific Key Customers based on SOPs.

Detailed Responsibilities:

General Data Quality Checks  Understand company policy & standard of data quality to ensure data standard align with Group & Company policy.  Generate system report and filter out the non-compliant records.  Distribute the records to related staff and follow up until correction had been made.  Analyze the cause of non-compliance and guide user on correction.  Escalate the analysis result to superior and give improvement suggestion if possible.

KAM Data Quality Checks  Study Key Account SOP regarding data quality requirements to ensure data standard align with customer SOP.  Receive GASS report and follow up until correction had been made.  Analyze the cause of non-compliance and guide user on correction.  Escalate the analysis result to superior and give improvement suggestion if possible.

SOP Support  Working together with team for SOP / IOP / WI Management.  SOP / IOP / WI expiration review, update reminding, update collection and release.  Work with departments to update SOP whenever necessary.

Various Daily Support  Various quality document filing;  Spot management report requirements support;  Back up other team members when necessary;  Other tasks assigned by the superior.