Brief Description:

1) New student interview video recording and uploading;

2) Follow up default list to prevent complaint;

3) Tracking and follow up case in Sales force;

4) Make phone calls to compliant student within 48 hours after case creation;

5) Do satisfaction survey call after case resolved;

6) Data input and analyze.

Requirements:

1) Good communication skills and ability for solving problems.

2) High awareness of responsibility and customer-focus

3) College diploma or above

4) Good command of spoken and written English

5) Previous call center assistant experience

6) Willingness to work a flexible schedule

We Offer我们提供：

Highly competitive salary有竞争力的薪资

Full social welfare and complimentary medical insurance完备的五险一金及补充商业医疗保险

Highly professional training for the position完善的带薪培训机制

Free WSE English training course& HMM Course 免费华尔街英语培训&哈佛管理课程

10 days paid annual vacation 10天带薪年假

欢迎应届生投递