· Supports MES applications installed at manufacturing site at Chengdu.
· Acts as a liaison between Operations and IT team to develop, train & troubleshoot on MES applications used at Chengdu.
· Execute test scripts for IT MES projects.
· Develop training material and relevant documents for IT project.
· Install and configure MES terminal and accessories in production floor.
· Creates, maintains, and supports MES process flow and bill of materials configurations used in critical, day-to-day manufacturing processes.
· Supports and troubleshoots MES issues on the production floor encountered by production floor operators and manufacturing engineers.
· Collaborates with operators, engineers, and IT personnel in troubleshooting issues between the MES and ERP systems.
· Maintains and troubleshoots equipment-related configurations as it relates to the MES and manufacturing processes.
· Professional, cooperative, and customer service focused attitude
· Takes initiative to complete work tasks and works well in a team environment
· Ability to initiate and lead process improvements
· Result and Quality Oriented
· Coaching/assistance/expertise/support to operators, engineers, managers, planners, other configuration developers
Experience and Knowledg:
· Understanding of basic computer hardware functions, Microsoft Windows, and related IT infrastructure to effectively troubleshoot issues relating to IT systems.
· Exceptional analytical and problem solving skills
· Excellent customer service skills
· Ability to communicate effectively with employees at different levels of the organization
· Ability to work with interdisciplinary teams and to initiate and execute system enhancement projects to fit Operations needs
· Ability to learn the manufacturing processes and to develop associated workflows.
Qualifications任职资格: · University Degree in Industrial Engineering, Electrical Engineering,
Information Systems, or Computer Science · Spoken and
· University Degree in Industrial Engineering, Electrical Engineering, Information Systems, or Computer Science
· Spoken and written English