学校专业不限,英文至少四级水平,大三 As a Parts Orders Analyst in the Cat Logistics team, you’ll serve as the primary dealer, customer, subsidiary, etc., contact for all order matters; or acquire knowledge to analyze, interpret and communicate accurate and timely technical information to answer inquiries from dealers and customers. You will be responsible for all aspects of order analyst activities related to domestic parts orders or as the first level training position for Parts Technical Analyst positions. Job Duties/Responsibilities may include, but are not limited to: * Interpreting order requirements; resolving parts order exceptions; assisting parts expediting to meet machine down and contractual obligations; instructing/training dealer personnel on changes to practices and policy; and coordinating the investigation of parts related marketplace complaints * Interpreting order requirements; resolving parts order exceptions; assisting parts expediting to meet machine down and contractual obligations; and assiting in the investigation of parts related marketplace complaints * Reviewing requests and orders for reasonableness and controls the timely entry and processing of dealer and customer order requirements * Coordinating the investigation of dealer and customer complaints on a variety of parts related questions * Providing ongoing training/instruction to dealer personnel on parts systems usage and changes * Handling daily interpretation of policies and procedures to determine compliance * Assisting dealer personnel in evaluating special requirements. Required Qualifications: * Communications skills – oral and written * Computer skills Desired Qualifications: * Experience in Availability & Inventory Management, Purchasing, Transportation & Engineering or Dealer Services, storeroom and/or manufacturing.